Halsey, Mike
The IT Support Handbook. Second Edition

A How-To Guide to Providing Effective Help and Support to IT Users.

Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn't have to be with the right processes in place. Second Edition. XVII,252 Seiten mit 79 Abb., broschiert (Apress 2024) leichte Lagerspuren/minor shelfwear